We only ship to customers in the US. Our goal is to offer the variety of products that are available in Europe, here in the US.
How much do you charge for shipping?
Our shipping policy is really simple. Orders of $49 or more and we pay your shipping. Orders under $49 ship for a flat rate of $6.95
How quick do you ship?
All orders ship within 1 business day. If you order early enough in the day, your order will ship same day.
How long will it take for my order to arrive?
Most orders ship via USPS Priority Mail or First Class and only take a couple days to arrive. Many East Coast locations are 1 to 2 days away, West Coast and Rural areas might take an extra day.
Are your items in stock?
Absolutely. We only display the items that are currently in stock and ready to ship. We do not fill our website with the complete catalogs of our vendors, then show them all as out of stock. (we think it is cruel to show people all the things they can't have)
Can I special order something?
In most cases, Yes. We buy from and have access to nearly every vendor in the business. We can't stock everything they sell, but would be happy to add an item to our next order for you. Just send us and email or give us a call.
Can I talk to someone before I order if I have a question?
Sure you can. Just give us a call at 888-846-7436.
Can you ship to a PO Box?
Absolutely. If that is what is best for you, we will be happy to ship to your PO Box for you.
Is it safe to order online?
Yes. Our site uses the best encription available, but more importantly, we DO NOT store your credit card information on our site. As soon as your order is processed, your credit card data is deleted. This ensures that you will never have your credit card data stolen from OUR site. And, if you prefer, you can pay by PayPal.
Do you take suggestions?
Absolutely. We built this site for you, so we want it to be what YOU want it to be. If there are products you think would be a good addition to our site, just let us know.